AIR GRILL strives to achieve the highest level of service. Our goal is to provide our customers with the best possible customer experience. If we make a mistake or one of our products malfunctions or does not meet your expectations, we'll fix it. You can expect nothing but the best in quality and service.
A full refund: When purchased directly through AIR-GRILL.com or through Amazon.com, AIR GRILL will refund your order for any reason, within 60 days of purchase. Proof of purchase is required.
When returning your order, please indicate you would like a refund. Include your original order number and customer name with your return shipment. A refund will be issued upon receipt of your return into our center.
No matter where you bought your AIR GRILL, if your model malfunctions, we can issue you a full refund, provide you with an identical replacement, or replacement of equal value with other AIR GRILL models.
To receive an identical model or a replacement of equal value with other AIR GRILL models, proof of purchase is required.
When returning your order, please let us know that you would like us to do for you. Please include your order number and customer name in your return shipment.
We will process your request to send a replacement model or AIR GRILL product of equal value upon receipt of your return into our center.
No matter where you bought your AIR GRILL, if your model malfunctions, we can issue you a full refund, provide you with an identical replacement, or replacement of equal value with other AIR GRILL models.
If your AIR GRILL malfunctions, we can provide you with an identical replacement, or replacement of equal value with other AIR GRILL models.
To receive an identical model or a replacement of equal value with other AIR GRILL models, proof of purchase is required.
When returning your order, please let us know that you would like us to do for you. Please include your order number and customer name in your return shipment.
We will process your request to send a replacement model or AIR GRILL product of equal value upon receipt of your return into our center.
PLEASE SEND ALL RETURNS WITH INFORM ATION ON HOW TO HANDLE TO:
AIR GRILL
PO BOX 482
GATES MILLS, OH 44040
Please contact us for return assistance at:
sales@air-grill.com